FAQ’s
What is your turn around time?
Consistent with
the industry, our turn around time is about 4-6 weeks from when we
receive your images. We can not commit to express turn around times due
to quality control.
What order are the images scanned and can I label my image folders?
First, we scan the images
exactly in the order they are given to us.
If you would like to group
particular images within a named digital folder, you should clearly
label those groups of images before sending. For example, you could
label a group of images as “Christmas 2008”. You can create an
unlimited number of folders as long as you clearly label them before you
send them to us.
Do
you provide storage options for my slides/negatives/photographs?
For an
additional charge, we will return your media in archival storage
boxes/sleeves.
What steps do I need to take to prepare my slides?
Slide mounts that are
severely warped or bent may not be suitable for scanning. If we
encounter problems with your mounts, we will notify you and present you
with a couple of different options depending on the severity of the
problem. In rare cases, the slides must be mounted in new mounts.
What steps do I need to take to prepare my photographs?
If you would
like to have your photos placed into folders on your disc, based upon
instructions that you provide us, just put the photos for each folder
into their own labeled Ziploc bag.
What is the Nikon Super Coolscan 5000 ED?
• Optical
resolution: 3000 dpi
• New advanced image
processing for color negative film
• Multi-sample Scanning
• Digital ICE-4 Advanced
If you are ready to place
an order, please email us at
contactus@rainydaymemories.com
and we will provide you will all the details for packaging and shipping.
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